Jeanswest Optimizes Supply Chain Operations With Manhattan Associates
By Anuja Abraham
Jeanswest, one of Australia and New Zealand’s leading denim fashion brands, has selected the Manhattan SCALE product suite to operate its new distribution centre (DC) in Melbourne, Australia.
“As a company that has enjoyed unprecedented growth throughout Australia and New Zealand and more recently in the Middle East and China, we recognized an inherent need to review our entire supply chain operations and replace our in-house Warehouse Management System (WMS), which was simply too antiquated to support our requirements, both in terms of our physical store locations and our online operations in particular which have expanded exponentially in recent months,” explained Andrew Grant, general manager IT & Logistics at Jeanswest Corporation.
The company’s decision to deploy Manhattan SCALE was driven by a broad review of the company’s supply chain strategy from factory to store. As part of the company’s decision to consolidate its warehouse operations through the opening of a new centralized DC in Melbourne, the company wanted to replace its legacy in-house WMS with a proven, state-of-the-art solution based on industry best practice.
Jeanswest wanted a WMS that could facilitate better inventory management and stock accuracy; improve space utilization within the DC; support new business processes; and provide greater efficiency through streamlined operational processes and greater control of resources.
Following a competitive selection process, the Manhattan SCALE solution was chosen for its flexibility and extensibility in terms of its core functionality and features; for its integration strength with third party IT systems including Jeanswest’s enterprise resource planning (ERP) system; and because of what the solution could offer and support out-of-the-box. Jeanswest was also impressed by Manhattan Associates’ ability to demonstrate proven success by facilitating on-site visits with other leading apparel groups based in Australia.
“We have been extremely satisfied with what the solution offers and the type of improvements it can deliver from a supply chain optimization perspective. What we have also been particularly impressed with is Manhattan’s project management approach, both in terms of implementation and execution, which has been simply outstanding. The strategy they put in place from the pre-sales stage was extremely structured and the Manhattan team involved has been nothing but reliable and professional throughout our engagement with them. They have set the bar very high,” Grant said.
Another capability of Manhattan SCALE, which Jeanwest has seen as particularly beneficial includes its ability to facilitate data exchange with suppliers from overseas. The company has not only seen impressive improvements in its receiving and put-away procedures when processing stocksourced from outside Australia, it has also found the ability to fully integrate with the systems of its domestic freight and online delivery partners a significant value-add from a productivity stand point.