FedEx Chairman Frederick W. Smith Shares Views In Annual Letter
By Anuja Abraham
FedEx Corp. believes its strategies to increase efficiency, improve the customer experience and adapt to dynamic global conditions will strengthen the company’s competitive position and financial performance, Frederick W. Smith, chairman, president and chief executive officer of FedEx Corp., said in his annual letter to shareowners featured in the company’s 2012 Annual Report.
“We committed to a strong performance in FY12 and we delivered – no small feat, given the year’s challenges,” Smith said. “Our long-term strategies are working, and we believe we will improve our competitive position and our financial performance over the next several years as a result.”
Smith listed three keys to success for FedEx: take advantage of scale to improve efficiency, remain nimble and responsive to customers and run a lean, flexible organization.